Last updated: August 23, 2025
1. Introduction
At The Hengist, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal information (name, email, phone number) when you contact us
- Account information when you create a member account
- Payment information when you purchase gift cards
- Usage data and cookies when you visit our website
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process your orders and payments
- Communicate with you about your account
- Send you marketing communications (with your consent)
- Analyze website usage and improve our website
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure networks, and regular security assessments.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
6. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide a better user experience. You can manage your cookie preferences through your browser settings.
We use cookies for:
- Essential website functionality
- Analyzing website traffic and usage
- Remembering your preferences
- Personalizing your experience
7. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who help us operate our business
- Payment processors to complete transactions
- Legal authorities when required by law
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with a revised "last updated" date.
